Job openings

What's in it for you?

• This is a fantastic opportunity to step into a strategic leadership role and make a genuine impact across multiple house streams in the disability sector.
• You'll have the autonomy to shape service delivery, grow DLi's SIL portfolio, and lead a talented, dedicated team.
• Salary packaging up to $15,900 per year.
• Some flexibility for family commitments and occasional ad-hoc work from home.
• At DLi, our approach is simple — "How can we make that happen for you?" Everything we do starts with our clients, and as Client Services Manager, you'll be empowered to champion that mindset across every level of the organisation.

Position Details

The Client Services Manager is a senior leadership role responsible for overseeing operational delivery across DLi's service streams, including Supported Independent Living (SIL), Home and Living Supports, and Specialist Supports.

You'll lead both the Client Services delivery team and the Client Engagement team, ensuring a seamless journey from first enquiry through to ongoing, high-quality service delivery. At DLi, we believe in delivering regular and consistent services, in a regular and consistent manner, by regular and consistent staff — and as Client Services Manager, you'll be at the helm of making that a reality.

This role combines people leadership, operational oversight, client intake and business development — playing a key part in growing and strengthening DLi's service portfolio through quality client experience, sustainable service design and NDIS compliance. DLi's leadership framework is built around the CADS model — Coach, Advise, Develop, Support — and this will be central to how you lead your team.

This role reports directly to the Senior Manager Client Services — SIL.

Your Availability

This is a full-time salaried position, working Monday to Friday, 9:00am – 5:00pm. A degree of flexibility is required, including the ability to work outside regular business hours, participate in the on-call roster, and travel across DLi sites and external events as needed.

Role Requirements

• Tertiary qualification in disability, allied health, developmental education or a related field — or demonstrated senior management experience in the disability sector
• Qualifications in Business, Leadership or equivalent operational leadership experience
• Proven experience in a leadership role within disability, human services or community programs
• Strong knowledge of the NDIS, including funding models, quoting, Service Agreements and Roster of Care
• Demonstrated commitment to the CADS leadership model (Coach, Advise, Develop, Support)
• Financial and operational acumen, including budget development and management
• Valid NDIS Worker Screening Check
• Working with Children Check
• First Aid and CPR
• NDIS Quality, Safety and You Certificate
• Full Australian Driver's Licence
• Right to work in Australia
• High-level communication, interpersonal and relationship management skills
• Commitment to human rights, person-centred care and co-design principles

About Us

DLi is a leading South Australian disability support services provider with over 40 years of experience. We support people to live the life they choose across a range of services including Supported Independent Living, In-home Support, Behaviour Support, Short and Medium-Term Accommodation, and Community Participation programs.

What sets us apart is our dedicated Quality and Safeguarding Team, which ensures industry best practice across the organisation. When you join DLi, you're joining a well-resourced, person-centred team that's backed by strong systems, experienced leadership and a genuine commitment to making a difference.

Our Values

Everything we do at DLi is underpinned by our values. These are:

• Impactful: We have a positive impact, supporting people to thrive and succeed.
• Joyful: We create a positive environment, taking great delight in supporting others to flourish.
• Connected: We take the time to build strong connections so that people feel supported, valued & safe.
• Supportive: We are kind, understanding and encouraging of people's goals and aspirations.
• Genuine: We are sincere, honest, respectful and fair.

DLi is an Equal Opportunity Employer with a diverse workforce. DLi is committed to improving and sustaining employment outcomes for people from diverse backgrounds.

Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities are encouraged to apply.

We are on an exciting journey, and we invite you to apply to join us on the ride!

What's in it for you?

• This may be the perfect opportunity for you to take that next step in your Career in the Disability Sector.
• At DLi, our approach is simple — "How can we make that happen for you?" Everything we do starts with our clients, and as House Coordinator, you'll be empowered to champion that mindset every day.
• Training and mentoring will be provided.
• Working across a 7-day roster that will include both client facing time and dedicated non-face-to-face time for administrative tasks.

Position Details

The House Coordinator is a house leadership role overseeing daily operations at their designated Supported Independent Living (SIL) home. Due to the client's support requirements at this House, this role is open to female applicants only. You'll supervise Community Support Workers, ensure high-quality client outcomes and maintain NDIS compliance — all while being the go-to person for staff and a trusted presence for clients, their families and key stakeholders.

As House Coordinator, you'll be central to making that a reality — leading by example, inspiring your team and keeping client health, wellbeing and person-centred support at the heart of everything you do. You'll maintain accurate client records, coach your team and drive a consistent culture of quality care.

This role reports directly to the Client Services Manager.

Your Availability

This role is a shift worker position, requiring flexibility across a 24/7 roster, including evenings, weekends, public holidays and overnight sleepovers.

Role Requirements

• Certificate III in Disability, Individual Support or equivalent
• Current NDIS Worker Screening Check
• First Aid and CPR
• Manual Handling certificate
• Medication Administration
• NDIS Quality, Safety and You Certificate
• Full Australian Driver's Licence
• Right to work in Australia
• Strong communication, problem-solving and interpersonal skills
• Commitment to person-centred care and human rights principles

Our Values

Everything we do at DLi is underpinned by our values. These are:

• Impactful: We have a positive impact, supporting people to thrive and succeed.
• Joyful: We create a positive environment, taking great delight in supporting others to flourish.
• Connected: We take the time to build strong connections so that people feel supported, valued & safe.
• Supportive: We are kind, understanding and encouraging of people's goals and aspirations.
• Genuine: We are sincere, honest, respectful and fair.

DLi is an Equal Opportunity Employer with a diverse workforce. DLi is committed to improving and sustaining employment outcomes for people from diverse backgrounds.

Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities are encouraged to apply.

We are on an exciting journey, and we invite you to apply to join us on the ride!

• Make a Real Impact – Empower individuals with disabilities through tailored behaviour support strategies that foster growth, independence, and wellbeing.
• Great Pay & Perks – Enjoy a competitive $92K–$115K salary + super, salary packaging to boost your take-home pay, and professional development opportunities.
• Thrive in a Supportive Team – Join a values-driven, inclusive workplace that champions flexibility, connection, and a culture where you truly belong.

About Us

DLi is a leading provider of disability support services in South Australia. For more than 40 years, we have supported South Australians to live the life they choose through a broad range of services. We deliver these services with knowledge, experience, diligence, and enthusiasm. Services include:

• Supported Independent Living
• In-home Support
• Behaviour Support + Developmental Education
• Short Term and Medium-Term Accommodation
• Social and Community Participation programs

Our Values

Everything we do at DLi is underpinned by our values. These are:

• Impactful: We have a positive impact, supporting people to thrive and succeed.
• Joyful: We create a positive environment, taking great delight in supporting others to flourish.
• Connected: We take the time to build strong connections so that people feel supported, valued & safe.
• Supportive: We are kind, understanding and encouraging of people’s goals and aspirations
• Genuine: We are sincere, honest, respectful and fair.

Your Role

Would you like to be part of a team where the work you invest yourself in is truly meaningful and fulfilling? You will have the opportunity to positively influence the lives of people with disability. You will provide professional support utilising your skills and experience across all areas of a person’s life, contributing to the individual’s positive experiences and outcomes. There will be opportunity to grow your knowledge and skills base as we evolve our Behaviour Support services.

Our team of Behaviour Support Practitioners are passionate about delivering a full range of services including; developing behaviour support plans that respond to the individual needs of clients whilst providing person-centred education to clients and their support networks. You will join our team in providing individualised behaviour support strategies with the values of a strengths-based approach and evidence informed practice.

Your Experience

Your experience and knowledge working with individuals, their families, staff and other professionals will contribute to our person-centred approach. You have worked with and are passionate about supporting clients to achieve their goals and aspirations. You will be highly motivated and person-centred, with a high level of self-awareness.

Role Requirements

• Tertiary qualifications in Disability, Developmental Education, Psychology, Social Work, Positive Behaviour Support or equivalent
• Current NDIS Worker Screening
• Current Working with Children Check (WWCC)
• First Aid and CPR
• Current Australian Driver's License
• Child Safe Environments Through Your Eyes or Responding to Abuse and Neglect
• NDIS Quality, Safety and You Orientation Module
• Demonstrated experience applying person-centred practice
• An understanding of regulated restrictive practice
• Member of the DEAI (Developmental Educators Australia Incorporated), BSPA (Behaviour Support Practitioners Australia) or an allied health professional body or association.
• Recognition with the NDIS Quality and Safeguarding Commission as a Behavioural Support Practitioner.

What's in it for you?

• Competitive remuneration package
• Pool car available / claimable KMs
• Ongoing professional development 
• Impactful Work – Be part of a team that truly changes lives.
• Financial Wellbeing – Salary Packaging, Beyond Bank Care Program, Perkbox discount and perks.
• Health Benefits – Annual flu vaccination, Perkbox Wellbeing Hub and Gym Discounts, EAP
• Supportive Culture – Work with a team that values connection, inclusion, and fun!
• Flexibility – We understand that life happens, and we support a work-life balance.
• Competitive Salary – Plus, salary packaging benefits to boost your take-home pay.

DLi is an Equal Opportunity Employer with a diverse workforce. DLi is committed to improving and sustaining employment outcomes for people from diverse backgrounds.

Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities are encouraged to apply.

We are on an exciting journey, and we invite you to apply to join us on the ride!

• Casual shifts across Adelaide Metro
• Hourly rates starting at $43.66 per hour
• Salary packaging available up to $15,900 of your salary, reduce your taxable income!
• Excellent staff benefits - Discounted Private Health Cover, Financial Wellness Program, Perkbox Membership

About Us

DLi is a leading provider of disability support services in South Australia. For more than 40 years, we have supported South Australians to live the life they choose through a broad range of services. We deliver these services with knowledge, experience, diligence, and enthusiasm. Services include:

• Supported Independent Living
• In-home Support
• Behaviour Support
• Short Term and Medium-Term Accommodation
• Lifestyle and community Participation programs

Our clients also benefit from our mature approach to disability service provision through our Quality and Safeguarding Team which is responsible for driving a culture of industry best practice and compliance within the organisation, setting us apart from our competitors. The team provides specialist NDIS, psychological and legal compliance advice and support to our staff, managers, team leaders and support workers, ensuring that our clients best interest are at the centre of everything we do at all times and our service delivery is of the highest standards.

Our highly trained, person-centered team is equipped with the necessary resources to fulfill our client’s needs seamlessly. From the initial onboarding process to the delivery of our services, clients have a designated point of contact, ensuring continuity and personalised assistance at every step.

Our Values

Everything we do at DLi is underpinned by our values. These are:

• Impactful: We have a positive impact, supporting people to thrive and succeed.
• Joyful: We create a positive environment, taking great delight in supporting others to flourish.
• Connected: We take the time to build strong connections so that people feel supported, valued & safe.
• Supportive: We are kind, understanding and encouraging of people’s goals and aspirations
• Genuine: We are sincere, honest, respectful and fair.

Your Experience

You will bring a person-centred approach, placing the person at the centre of their service. You will work collaboratively, tailoring your approach to the needs of the individual. You will quickly establish rapport with clients and their families and have clear and effective communication skills. You will have excellent attention to detail and accuracy in case notes and record-keeping. You will be comfortable supporting adult clients with intellectual/physical disabilities, high medical needs, mental health diagnosed or high behavioural concerns.

Position details

DLi's has an active Community Support Worker casual team who pick up shifts across our Adelaide Metro sites that cover SIL, Lifestyle and Community Participation, In home support, short and medium term accommodation.

Your Availability

We have casual shifts available over a 7 day roster, including active and passive sleepover shifts. This is a casual role within our casual pool and shifts are offered on an adhoc basis within the Adelaide Metropolitan area.

What's in it for you?

At DLi, we offer you training and professional development and a competitive hourly rate. You will be joining DLi as we continue to build our services in line with our new strategic growth plan. Most importantly, a role where you see the difference you are making! Some of the perks DLi offer to staff:

• You’ll have access to ongoing professional and career development opportunities to help you grow and advance.
• Benefit from comprehensive recruitment and induction programs, giving you the best start in your role.
• Receive generous remuneration with above-award rates, recognising the importance of your role and contributions.
• Take advantage of salary packaging options to increase your take-home pay by up to 6-12%.
• For permanent staff - access the Beyond Bank Employee Care Program, including financial wellbeing tools, expert consultants, and discounts at over 4,000 of your favourite brands.
• • Enjoy discounted Corporate Private Health Cover through our partnership with Medibank, supporting your health and wellbeing.

Recruitment Process

• Shortlisted applicants will be invited for a phone interview and then, if successful, to a face to face interview.

Role Requirements

• A minimum Certificate III, IV or diploma in Disability, Individual Support, Nursing or equivalent
• Current NDIS Worker Screening
• Current CPI training (within 12 months) - highly desirable
• Working with Children Check (WWCC) - highly desirable
• Safe Environment for Children and Young People Training - highly desirable
• Medication Administration Certificate, Basic Continence Care and Infection Control will be highly preferred and if not, willingness to obtain these will be required.
• First Aid and CPR
• Manual Handling certificate
• Evidence of right to work in Australia
• A full Australian Driver’s Licence
• Ability and willingness to drive and use pool vehicle or own vehicle

DLi considers gender to be a genuine occupational requirement for this position under Division 2 (34) of the SA Equal Opportunity Act 1984.

DLi is an Equal Opportunity Employer with a diverse workforce.  DLi is committed to improving and sustaining employment outcomes for people from diverse backgrounds.

Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities are encouraged to apply.

We are on an exciting journey, and we invite you to apply to join us on the ride!